Privacy Policy

Colonial Landscapes (“Colonial Landscapes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have—especially related to SMS/text messaging.

Business Details

• Business name: Colonial Landscapes
• Service area: Serving Savannah, Pooler, and surrounding areas in Georgia
• Phone: (912) 551-5307
• Email: [email protected]
• Website: coloniallandscapes.com

What Customers Can Expect from Our Text Messages (SMS)

If you opt in to receive text messages from Colonial Landscapes, you may receive messages such as:

• Appointment reminders and confirmations
• Scheduling updates (including weather delays or route changes)
• Estimates/quotes and project updates
• Invoices, receipts, and payment-related messages
• Customer support and service communications
• Promotional or marketing messages (such as seasonal service reminders or special offers)

Message frequency varies depending on your services and communication needs.

What Information We Collect

We may collect personal information you provide to us, including:

• Name
• Phone number
• Email address
• Property address or service location
• Service details and service history
• Communication preferences (including SMS opt-in/opt-out status)
• Any information you choose to share when contacting us

We may also collect limited technical information when you use our website (for example, basic analytics or device/browser information), depending on how the site is configured.

How We Use Your Information

We use personal information to:

• Provide landscaping services and customer support
• Communicate with you about scheduling, service updates, and project status
• Send invoices, receipts, and account-related messages
• Respond to questions and requests
• Improve our services and operations
• Send promotional/marketing communications if you have opted in

How We Store and Protect Data

We use reasonable administrative, technical, and physical safeguards designed to protect your information. We limit access to personal information to authorized personnel and service providers who need it to perform business functions.

No method of transmission or storage is 100% secure, but we work to use industry-standard practices to protect your information.

Whether We Share Information

We do not sell your personal information.

We may share your information with trusted third parties only as needed to operate our business, such as:

• Service providers and software platforms used for scheduling, customer management, and communications (for example, Jobber)
• Payment processors or billing tools (if applicable)
• Professional advisors (such as accountants or legal advisors) when necessary

We may also disclose information if required by law or to protect our rights, safety, and property.

Customer Rights and Your Choices

You may request to:

• Update or correct your information
• Request access to the information we have about you
• Request deletion of your information (subject to legal, contractual, or operational requirements)

To make a request, contact us at [email protected].

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, and operational purposes (for example, providing services, maintaining records, resolving disputes, and enforcing agreements).

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact: